Credit Card Payments Setup

Start accepting credit card payments on your Mayhem Marketplace

Setting up Credit Card Payments

If you are on our Basic+CC Plan, you can start accepting credit card payments directly on your Mayhem Marketplace and no longer need to redirect customers to your PayPal, Venmo or CashApp.

Requirements

  1. Basic+CC Plan: You must be on our Basic+CC Plan to accept credit card payments. If you are not on this plan, you can upgrade your plan by going to your Plan Settings.

  2. US Citizen: You must be a US Citizen, aged 18 or over, with a valid Tax ID (SSN or EIN) to accept credit card payments.

  3. Bank Account: You must have a US bank account to receive payouts from credit card payments.

Basic Important Terms

  • Your customers will be charged a credit card service fee, currently 2.9% + $0.20 per transaction. This goes directly to our credit card processor.

  • You can request a payout every 30 days. Payouts are processed by our team manually and may take up to a week.

  • If you sell $100 in a 30 day period, we must enroll you in a Rolling Reserve program to protect against chargebacks. This means that we will hold 10% of your sales for an additional 30 days before releasing it to you.

Setting up Credit Card Payments

Visit your Payout Settings and Create a Payout Profile. You will need to provide the following information:

  • Tax Information (W9): Your legal name, address, and social security number or EIN.

  • Bank Account: Your bank account number and routing number.

  • Identity Verification: You will need to upload a photo of your government-issued ID (driver's license, passport, etc), and a selfie of you holding the ID.

  • Wait for Approval: Our team will review your information and approve your account within a few days. Once approved, credit card payments will automatically be enabled as the default on your account.

  • Request a Payout: Once you have earnings, you can request a payout once every 30 days. Your dashboard will tell you exactly which orders are eligible to be paid out, and if there are any reserve fees held.

This information is encrypted and stored securely on our servers, and never shared with anyone except the government. It is used only to deposit your earnings into your bank account, to report taxes as required by US law, to verify your identity, and to protect against fraud.